THE 411

How do I set up a session? Simple, just Contact Us and let us know what you want and we’ll work with you to set a convenient time and date.

How about location? We are completely on-location photographers in the Des Moines area and suburbs. Our favorite spots are urban downtown niches, parks with lots of greenery or your own home! For a small ‘location fee’ we can even go to the Botanical Center, Architectural Salvage Company or other reserved spot.

Do you do indoor or outdoor photos? We do both! We mainly shoot outdoors, but when weather or temperature don’t cooperate, we set up our studio right where you live! If you prefer outdoor photography only, we will do our best to accomodate your schedule and reschedule your shoot within two weeks of your originally scheduled shoot.

Any opinion on what to wear? Oh, we always have opinions! We definitely want you or your kiddos to be comfortable. That said, we LOVE textures, layers, and fun accessories. Don't shy away from big chunky boots, leggings, lace, ties, vests, hats, scarves, and more! And be sure to check out our pinterest board: What to Wear | Clothing Inspiration where we add our favorite clothes and color schemes for you to check out!

When do I get to see my photos? With your permission we will share a sneak peek of a couple of your photos on our facebook page! And about two weeks after the photoshoot, we’ll send you a link to your on-line gallery.

Can I share my photos on-line?You are welcome to share your on-line gallery link with your family and friends. For any images you end up ordering, we will also send you a web-sized logo’d version of that image to share on-line. If you choose to purchase from our digital collections, you are welcome to share any of your photos on-line.

How do I purchase art and prints? You will be able to order them through the on-line gallery. Your art and prints should arrive in the mail in 2-3 weeks. Custom orders take longer.

I want something really artsy and unique that goes with my home decor. Can you handle something like that? You bet! We can customize a photo session and art design. Talk to us about your ideas.

How does payment work? All payments are handled through a secure on-line system from ImageQuix. The session fee is due within a week of booking the session to reserve your spot on the calendar. When you order your prints and art, payment is easy to take care of through your on-line gallery. Special Event Packages may have a different payment schedule.

What if we need to cancel or reschedule the session? We are really easy to work with and will do our best to refund or reschedule. The only rule we have to stick to here: If you don’t want to reschedule and have to cancel, we need at least 72 hours notice so that we have an opportunity to refill the calendar. If a cancellation falls within 72 hours of the session, the session fee is non-refundable.

What if I have other questions? Contact Us!




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